Master of Science in Biotechnology Program, UW-Madison

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Technical Support

Direct Program Support

The program provides direct technical support for your online courses and any technology-related issues. Contact Bryan Husk, Assistant Director of Operations and primary information technology support person for the Master of Science in Biotechnology Program.

Tech Support? Contact Bryan

Bryan Husk
Assistant Director
Ph: (608) 265-0773 office
Ph: (608) 577-9182 cell

Course-related questions of an academic nature should be directed to your faculty instructors.

University Computing Help Desk

The U-W Division of Information Technology provides one-on-one Help Desk support from 6:00 a.m. to 1:00 a.m. Questions about your campus NetID should be directed to the Help Desk.

Contact the DoIT Help Desk

You can reach the Help Desk via any of these methods:

Phone: (608) 264-4357 anytime
Web site:

Walk-in Help Desk
1210 W. Dayton Street
Monday - Friday from 7:45 a.m. to 5:00 p.m.

Helpful support documentation can be found online through the "Knowledge Base" site.

Search "Knowledge Base"

Computer and Software Purchases

Registered students have access to special discounts for new computer and software purchases. Discounted purchases are available through the (Division of Information Technology) DoIT Techstore and the Wisconsin Integrated Software Catalog (WISC).

DoIT Techstore Software sales

WISC Software Catalog

UW-Madison Technology Store

Additional computer and electronic hardware and software is for sale at the DoIT Techstore. Visit their website to see the latest inventory.

DoIT Techstore website

If you have questions, contact the DoIT Techstore at (608) 262-7253 or e-mail

Required Software

Students are required to have Microsoft Office, including Word, Powerpoint and Excel.

Microsoft Office
(Free via Office 365)

Adobe PDF Reader (free)

Free Symantec Antivirus and Other Free Software

These free downloads are for registered students only and require a campus NetID and password.

Symantec Antivirus

EndNote (citation manager)

Full List of Free Downloads