Technical Support

Direct Program Support

If you require direct technical support for your online courses, you can contact Bryan Husk, IT Manager for the Master of Science in Biotechnology Program.

Bryan Husk
IT Manager for M.S. in Biotechnology
E-mail: bthusk@wisc.edu
Phone: (608) 265-0773

Course-related questions of an academic nature should be directed to your faculty instructor(s).

University Computing Help Desk

The U-W Division of Information Technology provides one-on-one Help Desk support from 6 a.m. to 1:00 a.m. You can contact the Help Desk any of these ways:

Phone: (608) 264-4357 anytime
E-mail: help@doit.wisc.edu
Web site: http://helpdesk.doit.wisc.edu

Walk-in Help Desk
1210 W. Dayton Street
Monday - Friday from 7:45 a.m. to 5:00 p.m.
(campus map | building map)

Computer and Software Purchases

Registered students have access to special discounts for new computer and software purchases. Discount computer and software purchases are available through the DoIT TechStore.

UW-Madison Technology Store

Discount laptop and desktop computers, reduced-cost software, printers, scanners, peripheral equipment, more

For more information, contact the Technology Store at (608) 262-7253 or e-mail sales@doit.wisc.edu.